Privacy Policy

Personal Information

• Name, email address, and phone number
• Pickup and drop-off locations
• Payment information (processed securely through third-party providers)
• Booking history and preferences

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Location data (with your permission)
• Usage data and analytics

We use the collected information to:

• Provide and maintain our taxi services
• Process your bookings and payments
• Send booking confirmations and updates
• Improve our services and customer experience
• Communicate promotional offers (with your consent)
• Ensure safety and prevent fraud
• Comply with legal obligations

We implement industry-standard security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through certified providers
• Regular security audits and updates
• Access controls and authentication protocols
• Employee training on data protection

We may share your information with:

• Drivers: Name, phone number, and pickup/drop-off locations for service delivery
• Payment Processors: Payment information for transaction processing
• Service Providers: Third-party vendors who assist in our operations
• Legal Authorities: When required by law or to protect rights and safety

We do not sell your personal information to third parties.

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing
• Request data portability

To exercise these rights, contact us at info@yalaprimetaxi.com

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 7 years for accounting and legal purposes.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our website. Continued use of our services after changes constitutes acceptance of the updated policy.